Privacy Policy for Paint & Sip Café
Last updated: 10 June 2026
At Paint & Sip Café, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and booking services.
By using our website, you agree to the terms outlined below.
1. Information We Collect
When you interact with our website, book a class, join our mailing list, or contact us, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Billing information
- Booking details
- Any information you provide through forms or messages
We may also collect non-personal information such as:
- Browser type
- Device information
- Pages visited
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process class bookings and payments
- Send booking confirmations and reminders
- Respond to enquiries
- Improve our website and services
- Send occasional updates, promotions, or newsletters (if you opt in)
- Monitor website performance and advertising effectiveness
3. Payments
Payments made through our website are securely processed through third-party payment providers such as PayFast. Paint & Sip Café does not store your full payment card details on our servers.
We recommend reviewing PayFast’s own privacy policy for more information on how payment data is handled.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.
We may also use services such as:
- Meta/Facebook Pixel
- Google Analytics
- WooCommerce tracking tools
These tools may collect information about your interaction with our website for marketing and analytics purposes.
You can disable cookies through your browser settings if preferred.
5. Email Marketing
If you subscribe to our mailing list or opt in to receive updates, we may send occasional emails about classes, events, promotions, and studio news.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared only with trusted service providers necessary to operate our business and website, such as:
- Payment providers
- Email marketing platforms
- Booking and website tools
These providers are expected to handle your information securely and responsibly.
7. Data Security
We take reasonable steps to protect your personal information and maintain the security of our website and systems.
However, no online platform can guarantee absolute security, and users provide information at their own risk.
8. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information where applicable
- Withdraw consent to marketing communications
To make any requests, please contact us using the details below.
9. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Paint & Sip Café
Email: paintandsipcafe@gmail.com
Website: www.paintandsipcafe.co.za
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.
Any updates will be posted on this page.